Pathetic Service

<p>In December 2016 i made request to contacted by DSTV price lock department as i am interested in getting the package.</p> <p>As i received no contact after a week i then proceeded to email the customer service department to some clarity. I then received feedback stating that a consultant will contact within 48 hours.After another week there still no contact and i then had sent numerous emails to ask for assistance , even using the reference number provided to me. The first week in January 2017 i decided to go to the service centre in N1 city and the consultant said they could not assist however they will escalate to the price lock department to have an agent make contact. It has now been 3 weeks and STILL no contact and not even any correspondance of apology to explain the reason why i have not yet been conatcted.I have received more 4 different reference numbers and yet i still do not have any joy.</p>