Pathetic service.
<p>It is absolutely pathetic that one is held to randsom because a service provider has a monopoly. When you purchase a package and you are given a price there is a surprise when you get your bill. The price is higher. Why. Because they don't tell you about the additional costs or rather the breakdown of the costs. Then you don't get any form of bill to indicate the breakdown of your account. For all the money paid one would expect better service but the attitude is take it or leave it.</p>
Dear Grant
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Grant
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Good day Grant
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agent and the level of service you have received in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us
We have tried to contact you for more detail pertain to your billing concerns without any success.
Should you require any additional assistance, please do not hesitate to contact us
Kind regards
Rupert
Good day Grant
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agent and the level of service you have received in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us
We have tried to contact you for more detail pertain to your billing concerns without any success.
Should you require any additional assistance, please do not hesitate to contact us
Kind regards
Rupert