1 reviews | Active since Apr 2017

01 Apr 2020, 09:12

Pathetic service

Pathetic and ***********! I lost signal last8due to windy conditions, I phoned the customer service dept, after 20 mins on hold, my calm was dropped, then I tried their watsapp chat to which I was told they cannot locate my ID number, I sent a pic of my ID and smart card and still no joy, I refuse to pay for a service I'm not receiving! So pathetic cannot even locate an account or clear a signal!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Apr 2020, 09:34
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team