1 reviews | Active since Dec 2012
Pathetic Service
Since Wednesday 26 May 2021 I activated the second xtra view on my package. The best is the amount is added immediatly with activation. I am struggling to get it right. We spoke to a gentleman and he confirmed he will phone back in 30min ok we are at 28 May 2021 still no call. I then phoned again Thursday 27 May 2021 and I spoke to a lady and she confirmed after a while she cant sort it out the problem and she said that she will as a technician to phone me today 28 May 2021 after 16:00 ok the time now is 20:40 still no call from a technician and remember I am paying for the xtra view but no service nothing working no tell me must I take all my airtime and time phoning after DSTV to sort out something they should have phoned me. So nou I ASK YOU HOW IS THIS TREATING THE CUSTUMOR FAIRLY???
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
You rep**** to me 29th May 2021 that you will be in contact with me as soon as possible.
We are now on 6 days nothing from DSTV. Just really show you what service actually really give to your client and at the end of the day we had to sort the problem out ourselves.
But you are really quick to take the extra money of my account.
You rep**** to me 29th May 2021 that you will be in contact with me as soon as possible.
We are now on 6 days nothing from DSTV. Just really show you what service actually really give to your client and at the end of the day we had to sort the problem out ourselves.
But you are really quick to take the extra money of my account.