pathetic service

It started last year around September 2014 ,when I called them to cancel my debit order because they were sending it on the 28th of every month ,which I told them that by that date I don't have monies in my account, so im cancelling it I will make a cash payment and the consultant I was speaking to never told me that they have different dates for debit order. Was told that they will escalate the matter and someone will call me back, that never happened till this day. spoke to a supervisor Rolen Naickel who never helped m.<br> I also advised him of the returned debit orders from my bank account and he said I must send my bank statement,(which I did) no feedback to this day. Rolen gave a balance of R480 to pay before the account can be activated , I then paid R550 and the account was activate only for one day, the same day I received a massage to pay R240, and paid it the same day ,however that same day the services were deactivated again ,even now it's still deactivated with a massage that I must pay R380. What is really happening there, your staff is very ***********.<br>