Pathetic seevice

Had my dstv account suspended on Sat 14 and sun 15 Dec. Sat 14 Dec : Customer services says fault is my rear cable E143 that is faulty. Dstv says they had to rebuild my account... That took the whole day. Spent 3 hours on the phone with a supervisor called nandipa kelele who did not know her boss or supervisors name, Johnathan Naidoo... Cussed on the phone... Had no clue what they were doing. Sun 15 Dec: Paul Naidoo... Wow another person clueless and ***********. Today he says my extra account is suspended pending an amount of R80 outstanding on my account. So this iasue was addressed in Nov by my wife who cleared the issue with Johnathan Naidoo and customer services. Sadly this issue was not cleared up by dstv who chose to repeat an incorrect amount of R80 on my account causing this problem...

It appears that dstv has a lovely bouquet of incompetence when you call in that are useless and clueless. Sadly, one has to resort to such harsh manner of criticism when dealing with poor service and rationale from agents at an organization that clearly are not willing to help and resolve a problem or situation.

Dstv has become useless and worthless that freeze an account and paid services... Feel free to look into my account dstv and there is no payment required of R80.... My account is completely paid up with no arrears...