ES
Estienne S

1 reviews | Active since Jul 2012

22 Mar 2015, 13:33

Pathetic response

I am not a happy customer.<br> <br> After searching far and wide and at all the outlets that multichoice told me to look, driving a total of 104km. I contacted multichoice head office as i could still not find a new Walka! <br> <br> The reply in the email stated that they have run out of stock because of the world cup cricket. I travel and would like to make use of my service with the walka. NO solution was given in the email. It is ridiculous that a company like this does not care enough to say: we will take your details and the moment we receive stock we will send it to you. Why must i think for them??? This is utter *******! <br> <br> My suggestion to anyone is to move over to netflix etc as they have a bigger range and much better service. Pathetic service from multichoice. Im paying over R1000 for the walka its not like they are doing me a favor, I'm paying for something!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Mar 2015, 13:50
Official
Hello estienne123,

It is with regret that we learn of the frustration and inconvenience you have experienced with regards to buying a DStv Walka equipment. Please accept our sincere apologies in this regard.

Please refer to your personal e-mail address for further information.

Here are our touchpoints:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards

Nesta


Best regards,