FG
FeF G
1 reviews | Active since Jan 2020
09 Jan 2020, 15:45
Pathetic Price lock
Probably the worst service e ever. Got a R959 price lock contract in September. Every debit order since was incorrect. Charged me R4100 in December. No use in contacting them . Not even the call centre have their number. Made 14 calls to the call centre. No result so far. Got a sms saying I'm in a credit, but DStv keeps cutting of my service! Even the local DStv branch says its a shambles and tells its clients to stay away from pricelock!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
09 Jan 2020, 16:52Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Jan 2020, 16:52
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
11 Jan 2020, 19:23Good day FeF Gericke,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
The error with you billing has been resolved and the incorrect charges were reversed.
We hope you accept our apology for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
The error with you billing has been resolved and the incorrect charges were reversed.
We hope you accept our apology for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Jan 2020, 19:23
Official
Good day FeF Gericke,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
The error with you billing has been resolved and the incorrect charges were reversed.
We hope you accept our apology for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
The error with you billing has been resolved and the incorrect charges were reversed.
We hope you accept our apology for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
Best regards,