Pathetic poor service

My price lock ended end of January 2019 my dstv was disconnected on 3 Jan. When I phoned them they informed me I had to pay R99 (which I did) then they will reconnect it. They were supposed to deduct R899 on 3 Feb via dt order which did not happen. On 9 Feb my service was disconnected again I phoned again spoke to Oscar he reconnected the service and said he will sort out the problem. On 13 Feb my service was disconnected again I phoned again and Bathadile said she will send an email to Oscar and enquire about the problem. On 18 Feb my service was disconnected again I phoned again and Mpho reconnected the service and said someone will phone me regarding this. I am no longer on price lock but apparently someone at DSTV is not doing their job.

I app**** online on 13 Feb for the special of R749/month for 24 months. I received a msg someone will phone me up until now I haven't receive any phone call. This is pathetic service