NV
Nicolette V

1 reviews | Active since Jun 2012

27 Oct 2024, 14:45

Pathetic New App with Zero Support

Pathetic new app with no assistance, feedback or any indication that they care about customer's frustration. This is the kind of dinasour business that has no right of existence in the modern consumer world!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Oct 2024, 15:01
Official
Hi Nicolette,

Thank you for reaching out to us. We have received your query and are currently looking into it. 

Our team will get back to you as soon as possible with the information or assistance you need. 

Should there be any further updates or details required, we will be in touch. 

Thank you for your patience. 

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Oct 2024, 13:36
Official
Hi Nicolette,

It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.

Kindly note that we tried contacting you o your mobile number 082*****68 with a *** and could not get hold of you.

Please email us at *** for assistance

Kind Regards,
DStv: Hello Peter Team

Best regards,