TT
Toks T

1 reviews | Active since Aug 2019

03 Aug 2020, 20:34

Pathetic Multi choice

Most pathetic and useless service ever! Blaming civic 19 for not reconnecting account within 24 hours. Call centre operator TALENT lying. No manager available. Pathetic. Pathetic. Pathetic. Cancelling my subscription immediately

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Aug 2020, 22:23
Official
Hi Toks Terblanche, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Aug 2020, 02:05
Official
Hi Toks Terblanche, 

We were experiencing a technical issue with payments taking long to reflect. However, we do confirm your DStv services are active on the account and the payment reflects now.

We sincerely apologise for any inconvenience that may have been caused.

Please be assured of our best service and intentions at all times.

Should you require further assistance, please do not hesitate to contact us send us an email at ***.

Kind regards,
DStv: Hello Peter Team.

Best regards,