Pathetic imcompetent service of DSTV !!!

I reactivated my DSTV on the 25/07 2015 and scheduled a disconnect on the 31/07. My DSTV did not come on and I called the call center *** from my cell. The woman I spoke to said there is a problem with the online system as there are upgrades been done and that she will do the reconnection and downgrade schedule on her side. <br> <br> When I was on holiday now I asked the people living there if the dstv was disconnected on the 31sy July 2015 and they said no. I asked them this on the 3 August 2015 and then immediately sent an online enquiry to dstv via your website which I have proof that it was sent.<br> Upon my return last week I went online to check my account and noticed it said I was owing R400 for dstv, I DO NOT owe you a cent. I paid for Julys connection and asked for a disconnect. <br> <br> I called the center on Sunday and logged a case<br> I called the center on Monday to follow up to which a lady told me she would get it done<br> I called the center on Tuesday morning to which a man told me that the refund was approved and he would follow up with credit control why the account had not been done and then get back to me. <br> When I called the center again tonight to reactivate my DSTV the refund w