PATHETIC DSTV SERVICE-USELESS AGENTS

I purchased a Streaming package with DSTV on 1 September 2021. I followed all the prompts and was not able to view even though it indicated on the system that I could. I called DSTV and held for several minutes with the agent coming back saying that I needed to login the HELP OPTION online. I did and there as well, you wait for between 20 to 25 minutes at a time before someone comes online to assist. I was given 3 different reasons for why I could not view. The last pathetic reason was that I had made no payment. I then had to send POP to them. I am still waiting for Kwanele who promised to call me back once payment had been confirmed. I sent several emails to them for assistance but it seems that my English had been confusing to them. With today being 14 days later a lady calls, very poor line so could not really get her details. She was asked to call me back at 4pm when I was in front of my television, its now 18:58 pm I still await her call. Still no DSTV , still NO HELP. Unfortunately I am at the mercy of *********** idiots who do not know or understand the meaning of HELP. Pathetic service from DSTV and the support system is a NIGHTMARE these agents are 90% confused and really do not know anything but to frustrate a customer. Definitely would rather deal with another option then with these bunch of IDIOTS!.