ES
Edward S

1 reviews | Active since Mar 2009

04 Sept 2018, 19:09

Pathetic DSTV NOW

Good day I have responded to you on this forum and once again nothing again. Does the option work to record remotely on a secondary decoder . YES OR NO and if it works why is mine not working for 6 weeks since I wanted this service. WAKE UP DSTV AND SMELL THE COFFE IM TIRED OF YOUR PATHETIC SUPPORT IN THIS MATTER.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Sept 2018, 13:46
Official

Dear Edward,

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Sept 2018, 16:00
Official

Dear Edward,

Thank you for taking my call.

As discussed, I have escalated your account to our Connected Services department to assist you with remote recordings on your secondary Explora decoder.

Feedback will be provided directly from that department.

We apologise for any inconvenience caused.

Kind regards
Lungelo Mathela

Best regards,