KA
Kurt A
1 reviews | Active since May 2015
04 Dec 2024, 11:00
Pathetic DSTV
Dstv seevice is pathetic,I tried realocate my funds that was paid to a different dstv acccount,I provided all the necessary proof.But not recieveing any communication.I phoned 6 times,the one says there manager is busy fixing it,i will receive an sms,nothing,i phoned again after my account was deactivated,the lady said i need to do differnece in payment and she will do it,she will contact me in 10mins after I did the payment of the difference only.It is the next day,nothing yet. I am currently on the call again,on hold. Waiting to hear what this person has to say.
PATHETIC,NO WONDER EVERYONE IS CANCELLING,IN A COUPLE OF YEARS DSTV WILL BE A THING OF THE PAST THAT WE LAUGH AT AT A BRAAI!!!!!!
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
04 Dec 2024, 11:50Hi Kurt ,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Dec 2024, 11:50
Official
Hi Kurt ,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
KA
Kurt A's updateReviewer Update
09 Dec 2024, 22:24Dstv is the worst.The Hello Peter Team contacted me,assuring me that they will fix my issue,but still not resolved.I have been disconnected from dstv again.
AT THIS POINT I WANT TO CANCEL MY SUBSCRIPTION!!!
AT THIS POINT I WANT TO CANCEL MY SUBSCRIPTION!!!
KA
Kurt A's update09 Dec 2024, 22:24
Reviewer Update
Dstv is the worst.The Hello Peter Team contacted me,assuring me that they will fix my issue,but still not resolved.I have been disconnected from dstv again.
AT THIS POINT I WANT TO CANCEL MY SUBSCRIPTION!!!
AT THIS POINT I WANT TO CANCEL MY SUBSCRIPTION!!!
KA
Kurt A's updateReviewer Update
15 Dec 2024, 14:48I am still struggling with my dstv.I am being disconnected every second day then I have to ask that they reconnect. It more then a month!!!!!
KA
Kurt A's update15 Dec 2024, 14:48
Reviewer Update
I am still struggling with my dstv.I am being disconnected every second day then I have to ask that they reconnect. It more then a month!!!!!
KA
Kurt A's updateReviewer Update
22 Dec 2024, 08:54Still nothing from DSTV,they said they want to help,,but thats a lie!!
KA
Kurt A's update22 Dec 2024, 08:54
Reviewer Update
Still nothing from DSTV,they said they want to help,,but thats a lie!!