QK
Quinita K

1 reviews | Active since Mar 2024

15 Mar 2024, 19:40

Pathetic DSTV customer service & Finance Department, pathetic delay in services very bad service.

Pathetic service from DSTV. Unprofessional staff. They have a lack of knowledge on how to professionally assist clients in need. I am sitting for more than a week with the same issue. My payment was made well before the due date of payment, but DSTV claims to have gotten no payment. My DSTV is still being turned off everyday. I wasted more than R300 on airtime to call in, due to operators not understanding your call. They keep you hangin on the line for hours until the calls just die’s. Whats even more pathetic is everytime you call in you have to explain yourself a zillion times over.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Mar 2024, 20:08
Official
Hi Qunita, 
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team