Pathetic DSTV customer service.

I have complained about the pathetic service of DSTV twice before and was contacted both times just to never hear of them again. This was after their Hellopeter.com manager called after the second complaint and promised to check my call recording in order to come back to me. nothing happened. I received my advice of new subscription per email and was advised my new premium is R929. I went onto their site and there discovered that the subscription there is R1049. I queried this and had to deal with the computer that only frustrate you endlessly. Eventually got hold of an operator who told me that the R929 was without their add-ons. All she could do was to say sorry, Reading DSTV's complaints on Hellopeter.com it is evident the they only reply for the show and do not do anything to resolve a query or mistake. I only gave 1 star as the option for zero is not available. It may be advisable for my health to just cancel my subscription and get something else to watch.