Pathetic DSTV

Thank you Dstv for finally letting me know how horrible your finances must really be . This is now the 2nd time this has happened . On Sunday the 05 August 2018 , my wife and I decided to enjoy an afternoon movie from Dstv boxoffice. After paying the required R 35 for the movie directly into the Dstv boxoffice account ......about 2 hours later we attempted to hire a movie. We were met with a message informing us that we were short of funds to watch this movie. I called the call centre only to be told that I had to now email a R 35 proof of payment to them. After explaining to the agent that I was in no mood to now spend my Sunday afternoon scanning and emailing a proof of payment for R 35 and that being a loyal customer of Dstv for 20 years.....I would not be de*****ing them out of R35....lol. The last time the same thing happened and the call centre agent kindly assisted by allowing the movie purchase to go ahead and then confirmed the next day that the funds had reflected. What floored me most was when he first informed me that he has seen my payment but it had not been allocated only to come back to me to say that he made an error and his team leader ....for the 2nd time refused to accept my explanation. To which , he then shockingly informed me that despite being a corporate , they would only be able to view Standard bank eft's the next day after payment is made.......lmao. Really......this is 2018. So should I have paid 7 days in advance in order to hire a movie on Sunday . Are we back in 1999. And finally......this is why I will NEVER EVER use boxoffice again and I will be cancelling my subscription . Hello NETFLIX and AMAZON PRIME VIDEO. Dstv just made my decision so much easier . *****ens you relics.....good to see the back of you.