Pathetic

I signed up for a pricelock n was told that the pause, play n stop functions are included in price. Every month my account was debited for diff amounts. I called the call centre n was told I paying R95 for the above functions. Firstly i was misled by the agent. Calls are recorded so they cn pull recording. Then was told my account is overdue by certain amt which is nt possible coz they debiting amt. Then this month charged me again R95 for those functions bt still disconnected the functionality. I was told last month tht they made an error to say its overdue n will reverse to date it has not been reversed. I paid for pvr functions although it was suppose to be included in price lock but it was still disconnected . Basically im payn for something and dnt hv.

The amt of money I spend on phoning them is ridiculous.

Highly irate n annoyed