MA
Muhammad A

1 reviews | Active since Jun 2013

25 Mar 2017, 19:26

Pathetic customer support

<p>I tried renting a movie from box office a week ago but didn't receive the movie. I called the support centre 3 times and each time got told that the supervisor will call me back. A week later and they have not called me back and still charged me for the movie.</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Mar 2017, 08:13
Official

Dear Muhammad

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Mar 2017, 13:34
Official

Good day Muhammad

So sorry for the late reply and the inconvenience this has caused. We confirm that this issue has been resolve . Your account has been adjusted accordingly.

Feel free to contact us , should you need further assistance.

Warm regards

Girly

Best regards,