Pathetic Customer Service From Multichoice

Worst company to ever deal with the most horrible customer experience I made a payment on my dstv account on the 2nd june and they cut me off on the 3rd june which is ridiculous because there's been months where I paid after the 1st of the month maybe around 2nd and 3rd and never had an issue in terms of getting cut off I called the call centre spoke to a rotten supervisor by the name of sam moonsamy who was absolutely unsympathetic and unhelpful she had an attitude with me and thinks she's doing me a favour this is not the way you treat customers and up till this very day for the month of june multichoice still cannot track where the payment has gone yet I sent them proof of payment ****** madness this is for company that does not know deposits that go into their account the nerve of that supervior to tell me that she cannot help me and that I kust pay a reconnection fee when I paid the damn account perhaps leaving dstv to join netflix would be better