CS
C S

1 reviews | Active since Mar 2021

23 Dec 2021, 09:00

Pathetic customer service and money mongering

I would never recommend multiChoice's price lock plan.

I have taken up a contract with this people which is obviously a black friday price and it was the beginning of my nightmare....

I was requested to pay an amount of 290 and I paid 300 even before my scheduled payment date.... I further made a payment of 250 as though that was enough.... I was told that I must pay different amount.... The other one was 488 the changed to 1000.37 then later to 732.... Multichoice is a money mongering business and they will suck you dry.... With all of the above I have only taken up an access package which should be a 109 monthly... 105 for PVR and 89 for the said Dstv Explora Ultra....I AM SICK OF THEIR PATHETIC CUSTOMER SERVICE AND I AM DONE WITH THEM! THEY HAVE LOST A CUSTOMER WHICH THEY HAVE BEEN HAVING SINCE 2017 I AM DONE!!!!!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Dec 2021, 11:52
Official
Hi  C Sambo,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team