AV
Andres V

1 reviews | Active since Oct 2011

23 Mar 2021, 10:24

Pathetic customer service

I first contacted DSTV on the 17th February 2021 to enquire about DSTV price lock via the whetsapp chat as there phone systems is terrible and doesn't direct you to a human being.... (trying to save money with **** AI technology). I have now contact DSTV 3 more additional times to get someone to phone me and over a month later no one has contacted... can someone freaking help me....

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Mar 2021, 13:09
Official
Hi Andres, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team
AV
Andres V's update30 Mar 2021, 13:22
Reviewer Update
Wow another week and still no help... can someone pls assist me