LM
Lu M
1 reviews | Active since Oct 2023
24 Feb 2024, 09:34
Pathetic customer service
Their system gets hacked. Someone manipulated their system and used my Acc details to upgrade the premium. Now they pin that debt on me and told me to pay for the upgrade. They blocked my Acc for almost a month now because of the problem that I never created.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
24 Feb 2024, 10:23Hi Lu,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply24 Feb 2024, 10:23
Official
Hi Lu,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team