CVVW
Crystal Venesha Van Wyk
1 reviews | Active since Jan 2021
04 Jan 2021, 11:30
Pathetic customer service
Multichoice has got the worst ever service, for the past two months after debiting my account a week later my dstv gets disconnected im so fed up with this service provider i need a change seriously. Am i the only one who is getting such pathetic service and treatment
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
04 Jan 2021, 12:30 Hi Crystal,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Jan 2021, 12:30
Official
Hi Crystal,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
CVVW
Crystal Venesha Van Wyk's updateReviewer Update
04 Jan 2021, 21:17Good evening
I spoke to Lesego from multichoice who have contacted me at 15:45pm, i was advised that they are activating my account as we speak and also promised i would get confirmation via email of which nothing was sent to me. I get home 5hours later and still my package has not been activated. I so regret taking out a dstv account the type of service one gets is sad for being a paying customer yew im lost for words.
I spoke to Lesego from multichoice who have contacted me at 15:45pm, i was advised that they are activating my account as we speak and also promised i would get confirmation via email of which nothing was sent to me. I get home 5hours later and still my package has not been activated. I so regret taking out a dstv account the type of service one gets is sad for being a paying customer yew im lost for words.
CVVW
Crystal Venesha Van Wyk's update04 Jan 2021, 21:17
Reviewer Update
Good evening
I spoke to Lesego from multichoice who have contacted me at 15:45pm, i was advised that they are activating my account as we speak and also promised i would get confirmation via email of which nothing was sent to me. I get home 5hours later and still my package has not been activated. I so regret taking out a dstv account the type of service one gets is sad for being a paying customer yew im lost for words.
I spoke to Lesego from multichoice who have contacted me at 15:45pm, i was advised that they are activating my account as we speak and also promised i would get confirmation via email of which nothing was sent to me. I get home 5hours later and still my package has not been activated. I so regret taking out a dstv account the type of service one gets is sad for being a paying customer yew im lost for words.