BN
BETTY N
1 reviews | Active since Sept 2014
20 Feb 2021, 08:40
Pathetic Customer Service.
Ì had a problem regarding my Dstv rewards/ stars and I called the call Centre and they advised me to go to DstNow and send them my query via live chat, which I did on the 08Feb, waited two days because I was supposed to get feedback after 24-48 hrs and sent another one on the 10Feb then I got a Reference No. I was hoping this time I will get help because every time I do a follow up I will quote my reference no but today is 20Feb still no response from Dstv customer service.Every month I pay my subscription but when I need their help, they don't deliver.
I am very disappointed.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
20 Feb 2021, 09:23Hi Betty,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply20 Feb 2021, 09:23
Official
Hi Betty,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
BN
BETTY N's updateReviewer Update
24 Feb 2021, 14:42I did reply to their email with screen shots but till today I still have the same problem Dstv(Multichoice) customer service agents are so ***********.
BN
BETTY N's update24 Feb 2021, 14:42
Reviewer Update
I did reply to their email with screen shots but till today I still have the same problem Dstv(Multichoice) customer service agents are so ***********.