gT
genevieve T
1 reviews | Active since Aug 2017
15 Nov 2019, 12:36
Pathetic customer service
Pathetic customer service at a level of note. My decoders were swapped out been waiting since Tuesday for contact from a installer. Called customer care, the agent dare tell me to drive back to Randburg to resolve the issue. A simple question of who is the installer assigned to my account could not be answered.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
16 Nov 2019, 10:48Hi Genevieve Tyler,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply16 Nov 2019, 10:48
Official
Hi Genevieve Tyler,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team