Pathetic Customer Service

<p>So I chose to get the new price lock promotion on Dstv for an explora decoder.</p> <p>And was assured that I would pay R539,00 pm.</p> <p>They did however inform me that the first month I would have an extra cost. Which I have accepted and paid. The following month my bill was R949,00, this was not the agreement I immediately reversed the money back into my account. I then called the cal center they informed me that someone would call me. Mind you I'm still waiting in the call. The a month went by and no one had called me as yet. The next payment went off and it was a ridiculous amount of R1449,90 I then did the same thing and reversed this amount. And called the call center and went off on them. Was assured someone would call me, still waiting for the call. I then emailed them 7 days ago and never got a response except an automated response last night I sent another email and they informed me it was escalated to the finance department and someone will contact me.</p> <p> </p> <p> </p> <p>I have had it I want them to collect their products I do not want this is my home. Their service is pathetic.</p>