LG
Lourens G

1 reviews | Active since Nov 2012

10 Apr 2018, 11:38

Pathetic Customer Service

More than a week and still no feedback. All they do is saying "WE WILL GIVE FEEDBACK". But NOTHING!!!!! Appleid for Price Lock, was approved then suddenly credit vetting. Then approved on 4th and STILL no feedback. Call Centre keep promising to follow up and even Robyn,Social Media team , Twitter team but no 1 get back to me. Is there anyone competent enough to take ownership and sort it out.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Apr 2018, 12:04
Official

Dear Lourens Grobler

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

LG
Lourens G's update10 Apr 2018, 12:05
Reviewer Update
Everyday same story
LG
Lourens G's update10 Apr 2018, 14:58
Reviewer Update
Also heard million times