Pathetic company and staff

I have received the worst service from this pathetic company over the last 2 and a half years. I am on a DStv price lock but every month and year my prices change one month is the core t amount then the next it's R300 more with no explanation. When you call the customer service department in Durban they tell you it's resolved only for a few days later to be disconnected due to fees being unpaid 2hich makes no sense as I was previously told it was resolved. Today I spoke to an idiot named Trevolen Mandri who just placed me on hold for 10 minutes and then cut the call on me... Called back in and spoke to Caleb who didnt understand my query and looked at the amounts and told me stuff that made no sense as u was on price lock and don't know why additional fees are added daily to my account. When I asked for a manager he got someone to his desk and failed to realise that his headset was no on mute... The manager and him had a full co conversation and then he came back and told me that the manager is busy and I should hold on further.

All I requested is that DStv honor their contract of price lock of R569 and connect my service this still could no be done.

I am done with DStv and I will speaking to my lawyer to have this matter handled. I have recorded all conversations with DStv and will use this to show how *********** they are.