LR
Louise R

1 reviews | Active since Apr 2017

08 Oct 2018, 14:05

PATHETIC COMPANY

I would like the complaints board to investigate Multichoice. I have paid every single Month up to date for my services, the best off all is that the agents gets very clever with me when i have to explain my story for the so many time, and sent through proof of payments that i have lost count Every 5 days since April i have to phone in to get it reconnected, the funny thing is when i do phone they reconnect my services without much effort on their side, but very much a frustration on my side. You can phone, not allowed to speak to a manager of any one else, you just have to deal with the call center agent... they escalate the matter every time but nothing happens. Multichoice does not pay my Vodacom Account, nor my Data LInes! This is a very very expensive exercise to have a multichoice account, because they are costing me not only monies in services but also telephone accounts and Data LInes! not getting joy! I am not getting what i paid for! i am fed up, 20 years that i have been a multichoice client!

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