Pathetic client service

<p>This is now the second time that I am experiencing problems with my DSTV. In both incidences the operator could not assist me in getting the DSTV working again. The result in both cases was that I would have to take the decoder in to be tested. The first time was not to long ago and I can not understand whey now would be different. I feel this service is pathetic and me as the customer paying so much for DSTV also have to try and get it fixed again. DSTV are not even trying to assist me!!!!</p>