Pathetic chatr support
The dstv chat support is pathetic, I have not spoken to 1 person in 10 who knows how to sort out any issue Only way to get anything resolved at Dstv is to post here. I switched to a streaming package and showmax was added. Showmax doesn't work now even though it's showing as active and has to be managed through Dstv. But without any support it's impossible to get it reactivated. A payment issue on dstv side.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
11 Oct 2022, 08:47Hi Douglas,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Oct 2022, 08:47
Official
Hi Douglas,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
's updateReviewer Update
13 Oct 2022, 20:09I still have had no help from Dstv. Paying for a dstv subscription with Showmax but cannot access Showmax. I wonder what happens to the payment that Dstv should be making to showmax. No interest from Multichoice to look after their customers and resolve the issue.
's update13 Oct 2022, 20:09
Reviewer Update
I still have had no help from Dstv. Paying for a dstv subscription with Showmax but cannot access Showmax. I wonder what happens to the payment that Dstv should be making to showmax. No interest from Multichoice to look after their customers and resolve the issue.