PATHETIC CANCELLATION DEPARTMENT DSTV

I cancelled my dstv account on the 07th of May 2021, spoken to Thando from the Cancellation Department , But to date i am still being billed for services not used This morning i spoken to Shaneez at 9:51 am only to be told that my decorders are active How many times must i cancel this service ???????????? I actually think that the call centre agents activates all these cancelled decoders or dstv is trying to **** people

All 3 decoders are no longer with me , the services have been cancelled , Please stop billing me and cancell these decoders ***4- account number Smart Cards numbers - ***,***,*** PLEASE CONTACT ME AS THIS IS A FRADULENT TRANSACTION