Pathetic call centre service

<p>Called Dstv call centre thrice today to resolve an issue with my HD PVR and on the third call, asked to speak to a manager and was put on hold for more thanks 20 minutes!</p> <p>In the beginning of the call, the consultant asked me to reboot and I advised that I had done so several times already and it didnt help. She said she couldn't help then as rebooting was needed but I said I had done it do wanted to move to the next step!</p> <p>The consultant had a bad attitude and purposely put me on hold until I dropped the call. Really ****py service and horrible experience! </p>