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DStv (MultiChoice)'s replyOfficial
05 Dec 2019, 08:18 Dear Pontsho S,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
DStv (MultiChoice)'s reply05 Dec 2019, 08:18
Official
Dear Pontsho S,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
PS
Pontsho S's updateReviewer Update
05 Dec 2019, 12:40On the 26 i went to checkers hyper fourways to pay m rent however they did a mistake paying the money into our dstv account we try to contact your team regarding that with checkers then they told us wil take 24 hrs to 48hrs on 29/11/19 stil nothing has been done i went to checkers they called ur team someone gave us email address to sent all documents we did that then they want account hold which is m fiance i spoke to him he sent all the documents someone calledto let him that the money will be in his account within 7days stil nothing Monday dstv called that the refund has been processed wil received the money within 72hrs, yesterday we received an email that we need to sent other documents then we called spoke to this guy asking which email did we sent our documents we gave him then find the document and spoke to the manager Emmah she said the paymentis been processed gonna take 7 working days m tired of your bad unprofessional service
You can contact me on ***
You can contact me on ***
PS
Pontsho S's update05 Dec 2019, 12:40
Reviewer Update
On the 26 i went to checkers hyper fourways to pay m rent however they did a mistake paying the money into our dstv account we try to contact your team regarding that with checkers then they told us wil take 24 hrs to 48hrs on 29/11/19 stil nothing has been done i went to checkers they called ur team someone gave us email address to sent all documents we did that then they want account hold which is m fiance i spoke to him he sent all the documents someone calledto let him that the money will be in his account within 7days stil nothing Monday dstv called that the refund has been processed wil received the money within 72hrs, yesterday we received an email that we need to sent other documents then we called spoke to this guy asking which email did we sent our documents we gave him then find the document and spoke to the manager Emmah she said the paymentis been processed gonna take 7 working days m tired of your bad unprofessional service
You can contact me on ***
You can contact me on ***