Pathetic attitude by \Supervisior""""

A formal complaint has been logged with Multichoice and we have been told it takes 3 days in order to get a response. *** (Case number) <br> Let me say that what I experienced in an accredited Multichoice store situated in the Phoenix Plaza was the worst customer experience in my life. Unfortunately this will be too much to write in this limited space however all has been noted in the formal complaint to you guys.<br> You guys have a guy by the name of Andre Moonega, who is the so called supervisor of this store. I have no idea who appointed him as a supervisor because he clearly has no respect and he seriously lacks leadership skills! He basically thinks whoever he has as \back up"will scare a customer and keep them quite! I suggest someone looks into that! I was promised a credit more than two weeks ago by a lady (Tessa Pillay) since Andre was set on the fact that \""we cannot give you your money back\"". My bill date is set for the 10th of every month. I expect my money in my account and the full complaint to be attended to as soon as possible. Failure to keep to your end of the bargain will result in me stopping the debit order and spreading this across social media AND consumer watch"""