YN
Yoshen N

1 reviews | Active since Sept 2013

28 Mar 2018, 18:26

Pathetic, arrogant and day light *******

I am disgusted by the service received from multu choice since my account has been created I have been cut off every month yet I have been paying for the full months subscription. A multi million rand south african company cannot behave in such a way to the millions of South African Citizens. This is day light *******. I only get paid on the last day of the month but I.am.cuy off ob the 25th of every month and I still have to pay for re****ection fees as well as the full subsciption. I demand to be compensated for this ad I am a loyal customer. Furthermore you guys sent me a message saying my services were reconnected last night but this was not the casr when I called in and spoke to 1 of yoir many arrogant employeea. Get this sorted now!

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Mar 2018, 18:53
Official

Dear Yoshen

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Mar 2018, 18:54
Official

Dear Yoshen

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

YN
Yoshen N's update29 Mar 2018, 07:32
Reviewer Update
Hi Dinah As i have explained above i only get paid on the last day of every month. Would you like to phone my company payroll department and ask them to change my salary date? What happens to all the days i was suspended but still had t make the subscription payment? This is not fair. What happens going forward if i can only pay on the last day of the month. Please answer all my questions carefully or i will take this up further. Is customer service an automated generic service or are there human beings working for a multi million rand company trying to.help fellow south africans?