BT
Boitumelo T

1 reviews | Active since Apr 2019

01 Nov 2019, 11:03

PATHETIC! AND YOU DON'T LISTEN!!!!

Pathetic!!!! I called on the 28th requesting that you please DO NOT debit my account R614 - I DID NOT AUTHORISE THIS PVR functionality. Still you debited me even after I was told I won't be debited this additional amount. I have also requested both on social media and telephonically that you DO NOT debit my account. Waste of time - YOU DON;T LISTEN. I'm ENOUGH! HOW DO I GET THROUGH TO YOU PEOPLE!!!!!

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Nov 2019, 08:08
Official
Hi  Boitumelo T,

Thank you for contacting Showmax.

We acknowledge that we have received your complaint, and we are attending to it. As soon as we have feedback we will revert back to you by email or telephone.

Kind regards

DStv Help Team
BT
Boitumelo T's update29 Dec 2019, 03:14
Reviewer Update
you are still debiting my account. I said STOP debiting my account I will pay cash. STOP DEBITING MY ACCOUNT!!!! I NEVER AUTHORISED THIS.
BT
Boitumelo T's update29 Dec 2019, 03:15
Reviewer Update
I DO NOT WANT A DSTV DEBIT ORDER ON MY ACCOUNT. CHANGE THIS DAMN METHOD!!! HOW MANY TIMES MUST I SAY THIS