TM
Taher M
1 reviews | Active since Jun 2017
03 Jun 2017, 16:16
pathetic and useless service
<p>I requested a downgrade in the package four times in the space of 5 days and have not been assited dumb agents that work work for a pathetic company when it's comes to service . instead of changing the package the cancelled the entire subscription and they don't even know how that happened . these are references for the calls I made ********** 9-i72 , ********** 9-i100 , ********** 9-i118</p>
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Replies (2)
DStv (MultiChoice)'s replyOfficial
05 Jun 2017, 08:17Dear Taher
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
DStv (MultiChoice)'s reply05 Jun 2017, 08:17
Official
Dear Taher
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
TM
Taher M's updateReviewer Update
17 May 2018, 18:27Its a year later now I expected experience the same f##King problem , we not going to be using Dstv since its ramadhaan . I asked for the package to be downgraded but the agent without querying tellse No only for next month . I can wait till next F##king month . im not going to be watching tv so I dont want to waste my f##king money for nothing I am not disconnecting I am merely downgrading just for a month. I want this done immediately . my number is ********** 135.
TM
Taher M's update17 May 2018, 18:27
Reviewer Update
Its a year later now I expected experience the same f##King problem , we not going to be using Dstv since its ramadhaan . I asked for the package to be downgraded but the agent without querying tellse No only for next month . I can wait till next F##king month . im not going to be watching tv so I dont want to waste my f##king money for nothing I am not disconnecting I am merely downgrading just for a month. I want this done immediately . my number is ********** 135.