PATHETIC AND *********** STAFF

DSTV SERVICE IS NONSENSE, I MADE AN EFT TO THEIR NEDBANK ACCOUNT ON THE 25TH OF APRIL WHICH IS WHAT I DO ON A MONTHLY BASIS, ON THE 25th APRIL I PAID FOR MY SUBSCRIPTION THEN ON THE 27th April I RECEIVED AN SMS SAYING THEY HAVE CLOSED MY VIEWING BECAUSE I DID NOT PAY , I CALLED THEM , THEY REQUESTED PROOF OD PAYMENT OF WHICH I GAVE THEM VIA EMAIL AS REQUESTED ANS MY VIEWING WAS OPENED SHAP. THAT TIME I AM CALLING USING MY AIRTIME - LINE GETS CUT BUT THEIR AGENTS DONT EVEN BOTHER CALLING BACK. 01st May I GET ANOTHER SMS TELLING ME THAT I DID NOT PAY AND THEY CLOSES MY VIEWING, I CALLED AGAIN AND THEY REQUESTED THE PROOF OF PAYMENT AGAIN AND I SENT IT AND THEY CONFIRMED AGAIN THAT THEY HAVE RECEIVED IT AND WILL ALLOCATE IT AND THEY OPENED MY VIEWING AGAIN SHAP. 06 May MY DSTV IS NOT PLAYING AGAIN I CALL THEM AND THEY SAY ITS CLOSES BECAUSE OF NON PAYMENT BUT HOW IF I HAVE BEEN SENDING THEM PROOF OF PAYMENT. I HAVE BEEN HOLDING FOR 15MIN REQUESTING TO SPEAK TO SIMANGELE’S MANAGER BUT STILL- SHE THEN TELLS ME I HAVE TO PAY R279 FOR MY VIEWING TO BE OPENED KANJAN BECAUSE I PAID. GUYS IF YOU CAN STOP USING DSTV THEIR SERVICE IS PATHETIC.