1 reviews | Active since Mar 2017
Pathetic and Rude stuff
Writing this was not a pleasure to me because of unprofessionalism that DSTV and its employees provide to valuable and loyal customers for so many years.
Its long story and I'm not even interested to explain i spoke to Vuyiswa last week and she was excellent in what she does shame i give the props, but still in her assisting me didn't even help when she logged a call and fast tracked it , but till this day noting was done.
we pay for this services and in return we get such pathetic services from a whole bug company like DSTV.
The reference were #INC *** and #INC *** my Disney plus is active but not working , but i pay this account via debit order and they telling that my Netflix billing date is not aligned, so now who must pay for the difference they are creating, when someone request a debit order , they account should be zero because you owe nothing to the account and you are paying what is due.
They should fix that balance and I'm expecting my Disney plus to work soon and my March's data bundles to be loaded on my internet i took up with you.
This is really sickening.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
We have tried to contact you on the number: *** to no avail, please provide us with an alternative number and suitable time we can get hold of you on.
Kind regards,
DStv: Hello Peter Team
Best regards,
We have tried to contact you on the number: *** to no avail, please provide us with an alternative number and suitable time we can get hold of you on.
Kind regards,
DStv: Hello Peter Team
Best regards,
I'm always available on my cellphone, you can even try it now.
I still have no feedback....
I'm always available on my cellphone, you can even try it now.
I still have no feedback....
DSTV is something else
DSTV is something else
NO ONE called thus far ..I will never wish anyone to join DSTV rather stream....
NO ONE called thus far ..I will never wish anyone to join DSTV rather stream....
I gives me a great pleasure to write to you based on professional services you have provided to me this morning.
Thank you so much for resolving all the queries and frustrations I had with DSTV as whole ,but you made it possible by clarifying in a very humble and polite way . I wish there could more of Benedicta in the DSTV customers service environment.
Keep up the excellent job you do and I hope your manager or supervisors see the big potential you have.
You deserve a Bells :)
I gives me a great pleasure to write to you based on professional services you have provided to me this morning.
Thank you so much for resolving all the queries and frustrations I had with DSTV as whole ,but you made it possible by clarifying in a very humble and polite way . I wish there could more of Benedicta in the DSTV customers service environment.
Keep up the excellent job you do and I hope your manager or supervisors see the big potential you have.
You deserve a Bells :)
