Pathetic and poor service

Most pathetic service I have ever experienced! Not only are the call center agents completely *********** they are extremely rude.

I have now spend over R250 rand in airtime and I have spoken to numerous consultants, the one is worst than the other.

Having to pay over a R1000 a month only to have the call center operators drop my call one after the other because it is close to closing time??? Are you serious??

I am beyond frustrated and disappointed. We have spend thousands having a technician come out buying the xtra view decoder and now struggling to have it activated only for a dumb consultant to go and register it as a primary decoder when in fact it should be a linked decoder as the pvr/explora is the primary. Now we are being charged an amount extra??? And the main decoder is now off as well???

Oh and please don't try to get through to the call center .. I have now phoned 4 times today already and I have yet to be connected to a agent.

Multichoice.... we should be beyond this poor and pathetic service??? A week, a week we have been struggling with this and no one seems to have any idea how to work the new system you seem to have implemented this past week.

You are an absolute disappointment and I can assure you this will not be tolerated nor left here.

Hellopeter is only the first step.

I suggest you get a competant manager/Ops manager and or technical supervisor to contatct me in regard to the above.

***