Pathetic and ***********

<p>I recieved an sms telling me that my acc balance is due by the 13/04 or my services will be cut. when I call in the counsultant gave me attitude Andile Mbatha and kept on saying that my account is over due when payment was made at the end of March. I then requested to speak to her manager who also gave me attitude Amukhalani Zibha saying that my account is in arears from the time i activated this which was March last year. This product was not even processed correctly and was delivered to us but we paid and continued now after a year I am in arrears, what a joke. why do i pay a fee and prorata when i activate my acc? the attitude from the staff is pathetic and instead of assisting you all they say is they will escalate. I requested for my statements to be sent to me which i also do not recieve monthly....how am I in arrears now? I want the vioce recording of my husband accepting this product and i want this issue sorted out ASAP. </p>