TC
Tracy C

1 reviews | Active since Feb 2017

06 Feb 2017, 21:15

Pathetic and ***********!

<p>I am so fed up with multichoice!! You send me a sms saying you are handing over my account. This is the first word I heard that I owe you money. So ironic as I have a debit order for my acount. I pay R514,16 for the outstanding amount on my holliday home, only to get a sms at 8 pm tonight that the debit order went of for the exact amount! Joke number 1 I HAVE ALREADY PAID THIS AMOUNT, joke number 2 NOBODY GAVE YOU PERMITION TO TAKE MONEY FROM MY ACOUNT on the 6th of the month, my debit order date is for the 1st, joke nr 3 THIS IS THE SECOND TIME i have to deal with this **** as your *********** staff members have done this before-2016 same problem! PATHETIC! I will be canceling my supscription with you for the holliday home! </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Feb 2017, 07:53
Official

Dear Tracy

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team