1 reviews | Active since Apr 2012
Pathetic and Disgusting
I app**** for a price lock decorder in February which I then cancelled even before it was delivered. I was told that the cancellation was done. However end of Feb they debited R119.00. I called and asked what it was for was, wasn’t given a straight answer. I stopped the debit with my bank. The following month they couldn’t debit the R119.00 then the month after they debited R238.00. I called again was told the same story that it has been flagged so there won’t be any debit coming off. Today R238.00 has been debited again. I am so appalled at their pathetic service that such a big company cannot seem to get it right with their systems. I have lost count how many times I have called so you can remove my details from your system but till to this day nothing has been done. I am paying for a service that I am not using. You guys are pathetic and I won’t let this lying down. Busy milking our accounts for your useless and non informative shows. You are disgusting!!!!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
