CW
Chantel W
1 reviews | Active since Sept 2012
07 Jan 2020, 13:13
Pathetic
I have been out DSTV since yesterday coz yous do not know what yous are doing. My account was paid on the 28th of December. Please reactivate my services.
I called last night and when I wanted to follow up now was told by the agent nothing has been done.
Yous have done debits and credit and reversals for who knows what amounts, so get your system up to standard and sort out my account.
I want my services back up in the next hour or else you can cancel my entire subscription.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
08 Jan 2020, 11:18Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Jan 2020, 11:18
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
CW
Chantel W's updateReviewer Update
25 Jan 2020, 10:16I am going to now take this matter as far as Carte Blanche and News 24.
This is absolutely ridiculous after I have informed you on numerous times that I am suspecting Internal ***** on my account.
I have provided proof of payments and yet again the agent to the next tells me a different story.
I am now going completely public with this as well as publishing my statements from DSTV to warn customers of what types if Internal ***** transactions they must look out for on their statements.
Again my services have been suspended and I have not done any reversals on my side.
This is absolutely ridiculous after I have informed you on numerous times that I am suspecting Internal ***** on my account.
I have provided proof of payments and yet again the agent to the next tells me a different story.
I am now going completely public with this as well as publishing my statements from DSTV to warn customers of what types if Internal ***** transactions they must look out for on their statements.
Again my services have been suspended and I have not done any reversals on my side.
CW
Chantel W's update25 Jan 2020, 10:16
Reviewer Update
I am going to now take this matter as far as Carte Blanche and News 24.
This is absolutely ridiculous after I have informed you on numerous times that I am suspecting Internal ***** on my account.
I have provided proof of payments and yet again the agent to the next tells me a different story.
I am now going completely public with this as well as publishing my statements from DSTV to warn customers of what types if Internal ***** transactions they must look out for on their statements.
Again my services have been suspended and I have not done any reversals on my side.
This is absolutely ridiculous after I have informed you on numerous times that I am suspecting Internal ***** on my account.
I have provided proof of payments and yet again the agent to the next tells me a different story.
I am now going completely public with this as well as publishing my statements from DSTV to warn customers of what types if Internal ***** transactions they must look out for on their statements.
Again my services have been suspended and I have not done any reversals on my side.