MA
Michelle A
1 reviews | Active since Jan 2019
30 Jun 2020, 17:30
Pathetic
Pathetic! Its been a week for trying to downgrade my package! Firstly tried the self service, no luck, tried making contact on the website, no luck, tried whatsapp for how long, no luck, today sent facebook message after which I got a response and them asking me for screenshots of trying previously! Seriously???? Still Im told that my package will downgrade 25 July? DSTV is paid upfront, so I guess my dstv will now be cut and DSTV losing a client as I have never struggled with assistance with anyone lately like DSTV! I have been a longstanding client of DSTV for many many fricken years, the service delivery and customer services has detiriated extremely
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
30 Jun 2020, 18:40Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply30 Jun 2020, 18:40
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
MA
Michelle A's updateReviewer Update
02 Jul 2020, 09:12Pathetic Pathetic Pathetic!!! Now the DSTV has been cut and NO ONE ASSISTED ME! This is so ridiculous! I actually thought yesterday after the response that my problem will be sorted, but NOTHING! DSTV has really given me the worst and I mean the WORST ever service in my life! It furiates me to have to boil down to Hello Peter and then not even on this platform do I get any service! What the hell am I paying for every month? You can now take your DSTV and shove it! I will revert to the news papers about this also, perhaps it will open DSTV eyes if they are getting negative feedback in the news....PATHETIC!
MA
Michelle A's update02 Jul 2020, 09:12
Reviewer Update
Pathetic Pathetic Pathetic!!! Now the DSTV has been cut and NO ONE ASSISTED ME! This is so ridiculous! I actually thought yesterday after the response that my problem will be sorted, but NOTHING! DSTV has really given me the worst and I mean the WORST ever service in my life! It furiates me to have to boil down to Hello Peter and then not even on this platform do I get any service! What the hell am I paying for every month? You can now take your DSTV and shove it! I will revert to the news papers about this also, perhaps it will open DSTV eyes if they are getting negative feedback in the news....PATHETIC!
MA
Michelle A's updateReviewer Update
02 Jul 2020, 09:13To think years ago I was a proud DSTV customer, always spoke about how awesome the customer services was......it now has a 0 rating!! Im furious!
MA
Michelle A's update02 Jul 2020, 09:13
Reviewer Update
To think years ago I was a proud DSTV customer, always spoke about how awesome the customer services was......it now has a 0 rating!! Im furious!