1 reviews | Active since Feb 2017
Pathetic
<p>I went into a multichoice (DSTV shop) snd asked my banking details be changed, they required proof of bank details and ID (which is a reasonable request. so i went and printed it and gave to the guy at the PC/counter and he said sure he will do it. That was 2 weeks ago. Then at 7pm on the 3rd of the month **** there goes my DSTV that my account is in arrears. I phoned the call centre and the operator reconnected me. (Good job there) then i asked that he update my bank details and ERR problem. they wanted to speak to my dead father (died 4 years ago) so no luck there. SIGH DSTV your service or lack thereof is pathetic. I dont mind going in to the DSTV offices but its a tad difficult to keep going there especially when you are disabled. Please sort yourselves out Multichoice. Am sure you'll are making millions everyday but treat your subscribers like dirt!</p>
Dear Privesh Balipersad
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Dear Privesh Balipersad
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
on the phone i was told that you would email me and I must submit all the forms via email and then i get the above message saying i must go to the branch. Did you'll just tell me that on the phone to placate me or you'll that incompetant that you'll dont know the processes yourselves. Or is simply a case of: 'We are DSTV and you dont have a choice as we dont have competitors'
on the phone i was told that you would email me and I must submit all the forms via email and then i get the above message saying i must go to the branch. Did you'll just tell me that on the phone to placate me or you'll that incompetant that you'll dont know the processes yourselves. Or is simply a case of: 'We are DSTV and you dont have a choice as we dont have competitors'