Pathetic

<p>So, I have been a Dstv subscriber for many years.I phoned on the 1st of November to freeze my account as I am between houses at the moment.They deducted my payment which is fine and I app**** for my refund.It's been 35 days and 9 phone calls to them and I still don't have my refund. I speak to a supervisor everytime who says he wil sort it out and phone me back and they never do.Everytime I phone again they give me the same story. The most *********** employees I have ever encountered.I am thinking of canceling my subscription just like all my friends did because of this pathetic service. Why must I select one star to post this.They musn't get any star.</p>